Customer Testimonials
Based on 401 reviews
Jim Newman
22:53 04 Dec 23
Ricardo Lumbreras
23:41 27 Nov 23
Outstanding young man! Professional, prompt, and efficient! Thank you!***Update*** This was the second visit from Wes - what a professional! I highly recommend Glenn Aire!!!
Stuart Marlow
23:01 24 Nov 23
Been using Glen Air for the past 6 years. I always sign up for their bi-annual tune ups which has served me well.My last tune up was 11/23 and was perform by their tech Chris. Very nice and more then qualified.
Bob Kidwell
01:29 23 Nov 23
Good sales person with no pressure to upsale. Installers were hard working and professional and kept me informed throughout the install. Exactly what I needed and was looking for.
Marie Burke
21:13 10 Nov 23
The technician came on time and completed the service in a timely manner. He reviewed all parts of the system and explained how to use it most efficiently. He made an appropriate recommendation and I was pleased to have an air purifier system installed. I always appreciate the Glenn Aire technicians.
Charles Jones
23:39 24 Oct 23
Very cordial and professional and communicates well. Wes came out today and did a fall service and did a great service.
karen Jensen
23:58 17 Oct 23
Chris D kept me posted and arrived when promised He made sure that I had a thorough understanding of how my system works and how he improved it I hope he will be available for my next service. He represents Glenn Aire in all ways.
gene casper
16:56 16 Oct 23
On time. Love this company. I will continue to use Glenn as long as I'm in this house.
Dave Narducci
17:16 12 Oct 23
Fantastic biannual service! Chris explained the systems and features extremely well, and made recommendations for the best long term solutions.
Ned Roe
00:20 22 Sep 23
Quick, thorough, very informative and confident.
Mike Mamantov
17:02 10 Sep 23
Glenn Aire checked our system why it was not cooling and discovered that our compressor was locked down. In the heat of August we decided to install a new compressor. Glenn Aire people were cordial, efficient and punctual. Now after three weeks system works great. Couldn't be happier with service, Thank you Glenn Aire.
Judy Shelton
15:14 11 Aug 23
Carlos Ortiz
00:35 11 Aug 23
Glen Aire had a tech out to do a diagnosis to see why A/C wasn’t cooling . He called us when he found out what it was and let us know the options. Our system was 13 yrs old we decided not to bandaid the problem. We then talked to Luke there salesperson and one of their main install guys who were both helpful and knowledgeable. They gave us a bid on 2 different systems . After we had decided they had everything at the warehouse and were able to get us fixed up early the next morning.Very pleased with system and the way the guys took care of use . They even brought out some portable cooling units while they were get our new unit in .
Brandon Howard
17:14 19 Jul 23
K Keithley
14:13 27 May 23
Fast service that was highly responsive. Everything was done on time as promised and at the price quoted. Personable and professional staff -- a definite plus in today's environmentQuick Follow-UP: Part came when estimated and tech installed it quickly, taking the time to make sure everything was working properly. He informed of what he was going to do when he arrived. Following the installation, he tested it to make sure it was working as it is supposed to, accompanying us through the house as he tested the system. He went over what he did, answering all our questions. He was courteous, professional and did a very good job. All in all, a very good experience.
Ken Hamill
20:26 17 May 23
Called Monday morning, by 9am service tech was here.Due to the age of our unit & cost of repair we decided to have a new unit installed.By Wednesday morning an installation crew showed up.The techs were prompt, efficient, polite & cleaned up after themselves.I will highly recommend Glenn Aire…
Emily Salter
20:23 05 Apr 23
Very professional and courteous
Tammy Smith
18:11 03 Mar 23
Bobby was great! Very professional
Shelly Ratzlaff
18:44 28 Feb 23
Bobby came and performed my semi annual maintainence. He was friendly and professional. I have used Glenn Aire for several years and have always been pleased with their service.
Monica Garcia
22:02 14 Feb 23
Bobby, our technician, was very knowledgable, professional, friendly. He took the time to explain our problem with our heating system and ways to fix the issue if it should happen again. Thank you, so much for helping me understand. Highly recommend!
Richard Vaclavik
17:58 08 Feb 23
Steve Barnes
07:18 29 Jan 23
Bobby was great on time , professional, knowledgeable could not ask for a better technician
Lyndsay DeMott
23:06 27 Jan 23
We have been happy customers of Glenn Aire company for years. If you need repairs or replacement on your hvac unit, look no further. Always prompt, professional, and I know who to expect. Thank you for your service, Brant, to our country and our ac! Love it when our name is recognized and I get to make a new friend. Total appreciation for this company and their employees.Don't use any other place of business than Glenn Aire for your home.01/27/23 UpdateWe are still very happy with Glenn Aire company and have no intention of calling anyone else. If you are reading this, let it be your sign to call Glenn Aire. Trust me, you will not be disappointed.
Jeff Hoyt
14:52 27 Jan 23
Glenn Air was very prompt in providing diagnostic and returned with required repairs as soon as they were available. A very well done job.
Robert B
19:08 24 Jan 23
I am needing to get a new AC system before I can list my home to sell and so I called up Glenn Aire and they sent Luke out right away (same day!). He was very professional and friendly and looked over what I had and then was very honest about my options. He actually recommended another company to get it done faster because he knew I was on a time crunch and they were booked out a few weeks. What kind of company does such a thing?! An HONEST one who TRULY puts their customers needs first. I would have loved to go with them and would totally recommend them to anybody else who is in the market for AC systems!!!
Steven Summers
15:37 19 Jan 23
Nathan and Bobby both have worked on my system for repair and/or maintenance. I would recommend them to anyone needing repair or maintenance. You will get quality work and an honest/personable technician. I purchased their yearly maintenance plan and was very busy when they called to schedule the work. They could have easily just let it go and let my maintenance lapse without doing the work but they continued to reach out to provide the work that I had paid for. As a customer I respect that kind of integrity to deliver for a customer.
Randall D.
21:17 18 Jan 23
I would like to say that from the initial contact to the finished service, Glenn Aire far exceeded my expectations. I had a couple of other quotes, and while they weren't the cheapest, they offered the best value for my dollar. Luke provided the knowledge that I needed to make a good decision and explained each offer. Xavier and his crew did a fabulous job on installing 2 4-ton heat pumps. Clean work, attention to detail and thorough testing. I really liked that they consulted with me when it came to placement due to new building codes. They also took the time to explain the new system and thermostat settings. With a 10 year bumper to bumper warranty, I won't have to worry about heat or AC for the foreseeable future.
Rebecca Grant
19:41 09 Jan 23
Always pleasant, always professional, very well trained technicians. They are now my fave go-to HVAC system team!
James Richmond
15:04 05 Jan 23
Bobby did a wonderful job solving my heating needs. I recommend Glenn Aire if anyone is looking to get their HVAC system working correctly
Catherine Dewbre
00:22 04 Jan 23
Did what they said! Super job!
Michael Long
21:43 30 Dec 22
Outstanding service by Brittany in the office and the technician Nathan.Fantastic all around.
Dewey Holt
00:31 24 Dec 22
Tech was respectful and knowledgeableWe would highly recommend them
Two Tone Owen
23:11 22 Dec 22
Great Quality People. On Time and Easy To Comunicate With.
Rickey Davis
03:48 22 Dec 22
Receptionist was very professional and answered all my concerns. My technician Bobby sent text detailing who he is and some background info on himself. I thought this was great letting me know who I was meeting. Also called letting me know he was on his way. Bobby was very professional and informative and answered all my concerns. I'm very satisfied with Glenn Aire for their service and maintenance plan on my air and heating.Thanks Rick
Stanley Smith
19:01 20 Dec 22
Tech was on time, professional and prompt with his work. Reviewed his work and explained any variances he found. Have been doing business with this firm for over 15 years and have NEVER been disappointed.
John Stephens
22:14 15 Dec 22
Our technician, Nathan, has consistently provided excellent service for us. Glenn Aire has taken on the warranty service and repairs that another company who installed the system could not provide. We appreciate the timely and professional service and highly recommend Glenn Aire, their technicians and staff for prompt, friendly and outstanding service.
Janet Brown
21:04 14 Dec 22
Bobby was prompt and efficient. He checked our units in the attic and outside, replaced the filter and confirmed that the thermostats were functioning with the unit. Bobby was courteous, professional, and well- skilled. I appreciate that he provided us with the United Co-Op rebate form with instructions on submitting.
Michael Sorondo
19:20 12 Dec 22
Jim DiGiovanni
18:44 01 Dec 22
December 2022 Semi-annual ‘tune-up’ performed by Xavier, another tech who was, polite, courteous, respectful and very indulgent of this senior citizen. Can’t ever say enough good things about company or staff as they take very good care of our system and usContinue to be impressed by the quality and character of the tech staff sent to service our unit. Xavier, like his predecessors was outstanding! Personable, professional, courteous and just delightful. Whitney who scheduled the appointments is also a treasureGlenn Aire is just one more reason we’re so very happy to be here in Granbury
C Y
15:06 31 Oct 22
Contacted them to come out and look into why my unit was not running properly. Had Matt come out and do a free estimate on the issue. He identified I needed a more return gave me a quick and fair estimate for the work. They scheduled an appointment showed up on time and did exactly what they said they would for the exact price they said they would. No gimmicks no scams just courteous and professional service work that is very hard to find in the trade business these days. We really think the world of this company and they are giving small businesses a great name. Wish more would follow Glenn Aire's lead on how to do business.
Karen Helwig
15:26 26 Oct 22
They always send me a text won't who will be coming to my home & a little bit about their background with a few personal details. I appreciate that.
William Conant
22:54 01 Oct 22
Very professional, very informative. Glad I chose Glenn Aire.
Bryan Grote
23:05 21 Sep 22
Joyce Minter
17:01 16 Sep 22
Nathan was very nice & personable & professional!
Mark Mangum
22:46 14 Sep 22
John Cross
23:07 10 Sep 22
They came same day and the inspected the problem and replaced the complete system in 3 hours.
Bill Brown
15:47 06 Sep 22
Awesome 👌, great company and great people 👍 fast service, good fair prices
Warren Anderson
15:18 24 Aug 22
Great job with professional courtesy.
Scott Bradley
18:05 17 Aug 22
Hal Gill
20:36 15 Aug 22
Very professional, courteous and got the job done in short order!
“Chris came to give us quotes on new systems and was very patient and understanding that we were trying to decide between two systems. We finally picked one and he offered me his computer to complete the application financing application. That is great customer service!”
– Donna S.
- Donna S.
“Luke came by to make sure things were going well while the techs were installing our system. He also came by the next day and patiently helped me adjust my thermostat. The entire process went perfectly and everything is working well.”
– Marilyn G.
- Marilyn G.
“The 3 men who installed our new system were very considerate and hard workers. They spent time on each detail, explaining what we needed to know to operate the system, no easy task since we are part of the older generation. I recommend Glenn Aire for their promptness and for going the extra mile to serve us.”
– Marilyn G.
- Marilyn G.
“Very prompt, very polite and very up front about what was needed and cost. Will definitely continue to use them when needed.”
– Carey P.
- Carey P.
“This visit was for diagnosing a problem.”
– Marilyn G.
- Marilyn G.
“Chris was on time and also called me before he came to the appointment.
He did not have slippers to go over his shoes so he came in stocking
-footed to protect my flooring. He changed all the filters then went up to the indoor unit and diagnosed that I had mold on my wires. Therefore, we discussed the solution with a system to kill the mold and clean the wires. He was very patient and thorough the steps it will take to rid the unit of mold. Thank you, Chris, for repairing my unit that will prevent buying a new system down the road.
Great customer service. Way to go Glenn Aire for hiring professional service reps! I’m a happy customer.
Thanks,
AML”
– Anita L.
- Anita L.
“Technician professional and efficient.”
– Barbara P.
- Barbara P.
“Top notch service and top notch equipment. I could not be happier that I decided to use Glenn Aire for my complete new A/C and Heating unit. It workd like a charm during our unbearable hot summer of 2023. Would definitely recommend this company and their product.”
– Jacqueline P.
- Jacqueline P.
“Chris is knowledgeable and friendly, got the job done quickly.”
– Robert O.
- Robert O.
Need HVAC Service?
Contact the experts at Glenn Aire Co.
Call us at 817-736-1012!
Glenn Aire Co proudly provides HVAC service to Granbury, Weatherford and the surrounding communities. Visit our service area page for more coverage details, call us at 817-736-1012, or request service online today.