Customer Testimonials
Based on 397 reviews
K Keithley
14:13 27 May 23
Fast service that was highly responsive. Everything was done on time as promised and at the price quoted. Personable and professional staff -- a definite plus in today's environmentQuick Follow-UP: Part came when estimated and tech installed it quickly, taking the time to make sure everything was working properly. He informed of what he was going to do when he arrived. Following the installation, he tested it to make sure it was working as it is supposed to, accompanying us through the house as he tested the system. He went over what he did, answering all our questions. He was courteous, professional and did a very good job. All in all, a very good experience.
Ken Hamill
20:26 17 May 23
Called Monday morning, by 9am service tech was here.Due to the age of our unit & cost of repair we decided to have a new unit installed.By Wednesday morning an installation crew showed up.The techs were prompt, efficient, polite & cleaned up after themselves.I will highly recommend Glenn Aire…
Emily Salter
20:23 05 Apr 23
Very professional and courteous
Ricardo Lumbreras
16:07 27 Mar 23
Outstanding young man! Professional, prompt, and efficient! Thank you!
Tammy Smith
18:11 03 Mar 23
Bobby was great! Very professional
Shelly Ratzlaff
18:44 28 Feb 23
Bobby came and performed my semi annual maintainence. He was friendly and professional. I have used Glenn Aire for several years and have always been pleased with their service.
gene casper
17:48 28 Feb 23
Excellent service. On time. Love this company.
Monica Garcia
22:02 14 Feb 23
Bobby, our technician, was very knowledgable, professional, friendly. He took the time to explain our problem with our heating system and ways to fix the issue if it should happen again. Thank you, so much for helping me understand. Highly recommend!
Richard Vaclavik
17:58 08 Feb 23
Steve Barnes
07:18 29 Jan 23
Bobby was great on time , professional, knowledgeable could not ask for a better technician
Lyndsay DeMott
23:06 27 Jan 23
We have been happy customers of Glenn Aire company for years. If you need repairs or replacement on your hvac unit, look no further. Always prompt, professional, and I know who to expect. Thank you for your service, Brant, to our country and our ac! Love it when our name is recognized and I get to make a new friend. Total appreciation for this company and their employees.Don't use any other place of business than Glenn Aire for your home.01/27/23 UpdateWe are still very happy with Glenn Aire company and have no intention of calling anyone else. If you are reading this, let it be your sign to call Glenn Aire. Trust me, you will not be disappointed.
Jeff Hoyt
14:52 27 Jan 23
Glenn Air was very prompt in providing diagnostic and returned with required repairs as soon as they were available. A very well done job.
Robert B
19:08 24 Jan 23
I am needing to get a new AC system before I can list my home to sell and so I called up Glenn Aire and they sent Luke out right away (same day!). He was very professional and friendly and looked over what I had and then was very honest about my options. He actually recommended another company to get it done faster because he knew I was on a time crunch and they were booked out a few weeks. What kind of company does such a thing?! An HONEST one who TRULY puts their customers needs first. I would have loved to go with them and would totally recommend them to anybody else who is in the market for AC systems!!!
Steven Summers
15:37 19 Jan 23
Nathan and Bobby both have worked on my system for repair and/or maintenance. I would recommend them to anyone needing repair or maintenance. You will get quality work and an honest/personable technician. I purchased their yearly maintenance plan and was very busy when they called to schedule the work. They could have easily just let it go and let my maintenance lapse without doing the work but they continued to reach out to provide the work that I had paid for. As a customer I respect that kind of integrity to deliver for a customer.
Randall D.
21:17 18 Jan 23
I would like to say that from the initial contact to the finished service, Glenn Aire far exceeded my expectations. I had a couple of other quotes, and while they weren't the cheapest, they offered the best value for my dollar. Luke provided the knowledge that I needed to make a good decision and explained each offer. Xavier and his crew did a fabulous job on installing 2 4-ton heat pumps. Clean work, attention to detail and thorough testing. I really liked that they consulted with me when it came to placement due to new building codes. They also took the time to explain the new system and thermostat settings. With a 10 year bumper to bumper warranty, I won't have to worry about heat or AC for the foreseeable future.
Rebecca Grant
19:41 09 Jan 23
Always pleasant, always professional, very well trained technicians. They are now my fave go-to HVAC system team!
James Richmond
15:04 05 Jan 23
Bobby did a wonderful job solving my heating needs. I recommend Glenn Aire if anyone is looking to get their HVAC system working correctly
Catherine Dewbre
00:22 04 Jan 23
Did what they said! Super job!
Michael Long
21:43 30 Dec 22
Outstanding service by Brittany in the office and the technician Nathan.Fantastic all around.
Dewey Holt
00:31 24 Dec 22
Tech was respectful and knowledgeableWe would highly recommend them
Two Tone Owen
23:11 22 Dec 22
Great Quality People. On Time and Easy To Comunicate With.
Rickey Davis
03:48 22 Dec 22
Receptionist was very professional and answered all my concerns. My technician Bobby sent text detailing who he is and some background info on himself. I thought this was great letting me know who I was meeting. Also called letting me know he was on his way. Bobby was very professional and informative and answered all my concerns. I'm very satisfied with Glenn Aire for their service and maintenance plan on my air and heating.Thanks Rick
Stanley Smith
19:01 20 Dec 22
Tech was on time, professional and prompt with his work. Reviewed his work and explained any variances he found. Have been doing business with this firm for over 15 years and have NEVER been disappointed.
John Stephens
22:14 15 Dec 22
Our technician, Nathan, has consistently provided excellent service for us. Glenn Aire has taken on the warranty service and repairs that another company who installed the system could not provide. We appreciate the timely and professional service and highly recommend Glenn Aire, their technicians and staff for prompt, friendly and outstanding service.
Janet Brown
21:04 14 Dec 22
Bobby was prompt and efficient. He checked our units in the attic and outside, replaced the filter and confirmed that the thermostats were functioning with the unit. Bobby was courteous, professional, and well- skilled. I appreciate that he provided us with the United Co-Op rebate form with instructions on submitting.
Michael Sorondo
19:20 12 Dec 22
Jim DiGiovanni
18:44 01 Dec 22
December 2022 Semi-annual ‘tune-up’ performed by Xavier, another tech who was, polite, courteous, respectful and very indulgent of this senior citizen. Can’t ever say enough good things about company or staff as they take very good care of our system and usContinue to be impressed by the quality and character of the tech staff sent to service our unit. Xavier, like his predecessors was outstanding! Personable, professional, courteous and just delightful. Whitney who scheduled the appointments is also a treasureGlenn Aire is just one more reason we’re so very happy to be here in Granbury
SHARON CURRY
16:55 18 Nov 22
C Y
15:06 31 Oct 22
Contacted them to come out and look into why my unit was not running properly. Had Matt come out and do a free estimate on the issue. He identified I needed a more return gave me a quick and fair estimate for the work. They scheduled an appointment showed up on time and did exactly what they said they would for the exact price they said they would. No gimmicks no scams just courteous and professional service work that is very hard to find in the trade business these days. We really think the world of this company and they are giving small businesses a great name. Wish more would follow Glenn Aire's lead on how to do business.
Karen Helwig
15:26 26 Oct 22
They always send me a text won't who will be coming to my home & a little bit about their background with a few personal details. I appreciate that.
Howard McCarthy
15:45 11 Oct 22
Always great service at what I think is a fair price.
William Conant
22:54 01 Oct 22
Very professional, very informative. Glad I chose Glenn Aire.
Bryan Grote
23:05 21 Sep 22
Joyce Minter
17:01 16 Sep 22
Nathan was very nice & personable & professional!
Mark Mangum
22:46 14 Sep 22
John Cross
23:07 10 Sep 22
They came same day and the inspected the problem and replaced the complete system in 3 hours.
Bill Brown
15:47 06 Sep 22
Awesome 👌, great company and great people 👍 fast service, good fair prices
Warren Anderson
15:18 24 Aug 22
Great job with professional courtesy.
Scott Bradley
18:05 17 Aug 22
Hal Gill
20:36 15 Aug 22
Very professional, courteous and got the job done in short order!
Barbara Lovett
22:34 10 Aug 22
I received excellent service from Glennaire. The technician was courteous, knowledgeable, and efficiently took care of my A/C problem.
Michael Lanier
17:13 09 Aug 22
Brant was very knowledgeable and friendly. I will request him for my next service call.
Cynthia James
17:40 08 Aug 22
Shared some maintenance ideas with me on my new mini split. Excellent job.
JUANA HERRERA
15:00 04 Aug 22
Brant S. was wonderful. Explained everything very well.
Kirsten Farrington
00:34 23 Jul 22
Steve stephenson
23:48 21 Jul 22
$ 1.750 just quoted to replace a fan motor. Not after hour price. Fan motor is 260 all day at trane. Robbery...
Michael Sapp
14:53 14 Jul 22
I contacted Glenn Aire for A/C repair. The receptionist was courteous and responsive to my concerns. Service Tech, Nathan was at my house within 2 hours. He was professional, knowledgeable and had my system up and running within 30 minutes of arriving. All at a fair price. It was a pleasure to do business with these folks.
Michael McKenzie
16:47 12 Jul 22
Family-owned good people!!!
Mary Lynn Murray
15:26 12 Jul 22
We have been very pleased with Glenn Aire. The office staff is very professional and communicative. All repairmen have been knowledgeable. Bo and Xavier did a great job putting in a new unit for us.
Ken Earls
20:31 11 Jul 22
The repairman, Ryan did an excellent job. He was on time personal, professional and very efficient. He kept me informed as to the problem and was able to keep me informed about the situation. He was an excellent representative for your company. Please note in my file the next time I call on your company for assistance please assign Ryan to my job. Thank you.
Heat Pump Maintenance in Granbury, TX 76049
“As with prior reviews cannot say enough good things about the service and the staff, from Britney & Whitney who call to set appointments to the incredible service techs who show up and are personable, polite, respectful, professional. They go about their work unobtrusively and are done quickly without missing a beat. We always feel as though we’re their family members as they treat us as such. Very comforting to this senior citizen knowing that we’re being treated so well and that our system is going to run top-notch. This time the tech was Bobby and just as his predecessors, did a fabulous job. Thank you Bobby, Whitney, Britney and Glenn Aire management for creating a wonderful team that is dedicated and clearly enjoys their work because of the atmosphere you’ve established.”
– Jim D.
HVAC Maintenance in Tolar, TX 76476
“I appreciate Glenn Aire’s total commitment to consistently provide quality service. Thank you!”
– Debbie M.
Air Conditioner Maintenance in Granbury, TX 76048
“Your service tech Bobby came and he was very professional, knowledgeable, courteous, and well groomed. Great personality. He is an asset to Glenn Aire.
It was a pleasure to meet him.”
– Debara H.
Heat Pump Repair in Granbury, TX 76049
“Fan stopped working. Called Glenn Aire at 8:10. Technician showed up at 8:50 and quickly identified the issue as a bad thermostat. Replaced the thermostat, set it up and everything works great! We have had a service contract for the past 2 years. The service charge was waived and we got a discount on the thermostat! I would recommend Glenn Aire for your heating and cooling service needs!”
– Phil W.
Air Conditioner Repair in Granbury, TX 76049
“Continually impressed with this company. Wonderful service and professionalism. Nathan, our technician, was so informative and courteous. He did a great job!”
– Theresa C.
Heat Pump Repair in Granbury, TX 76049
“Nathan W was my service tech, he was on time and diagnosed my heat pump problem. He is very knowledgeable and stated I needed to have my thermostatic expansion valve replaced. He explained in detail why and what needed to be done as well as the estimate and time schedule. My heat pump now is working like new, Nathan not only is a great service tech but makes you feel like a good friend is there to help you. I highly recommend him and Glenn Aire.”
– Keith C.
Air Conditioner Maintenance in Glen Rose, TX 76043
“We cannot say enough how pleased we are with Glenn Aire from Brittany and Whitney at the office to Bobby on site. The entire team are professional, friendly and responsive. Todays routine service on both our HVAC units was perfect ad proves once again we can count on Glenn Aire to keep our systems in peak condition. Hands down the best company and staff for our needs.”
– Michael R.
Heat Pump Maintenance in Granbury, TX 76049
“Nathan was thorough and polite. We were pleased”
– Donn and Marilyn E.
Heat Pump Maintenance in Joshua, TX 76058
“I was very pleased with Xaviers thoroughness when he inspected my dual heat system in my shop and my home heating system informing me on the state of my units and what needed to be replaced. Thanks Xavier!”
– Mark S.
Air Handler Replacement in Granbury, TX 76049
“Nathan did a fantastic job relaxing the a coil and getting the cooling blowing cold air in 2 1/2 hours! Well pleased with the office getting the part quickly and installing it by a super experienced technician!! Well done Nathan!”
– Ken C.
Need HVAC Service?
Contact the experts at Glenn Aire Co.
Call us at 817-736-1012!
Glenn Aire Co proudly provides HVAC service to Granbury, Weatherford and the surrounding communities. Visit our service area page for more coverage details, call us at 817-736-1012, or request service online today.