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Customer Testimonials

4.9
Based on 356 reviews
Nathan Peaster
Nathan Peaster
00:50 02 Jul 22
They were able to squeeze me in on a hot Friday afternoon! Their tech was very courteous and efficient with his repair. I would happily call them again!
Josie Young
Josie Young
00:54 30 Jun 22
Woke up to the house being warm. The temperature reading was higher than the set temp. Called asap to get on the list which I assumed would be a few days since it's the middle of summer.They sent a tech right over. He knew exactly what needed to be fixed within a few minutes. Got the part replaced and the house cooled off quickly.Very Professional and thorough.
Carlito Manansala
Carlito Manansala
19:45 29 Jun 22
Andy Attaway
Andy Attaway
11:28 29 Jun 22
fhpd350
fhpd350
17:56 26 Jun 22
I had my thermostat replaced by another company and still had issues. The 'other company' then told me I'd have to call someone else for help. I begin making phone calls as inside temperature rose to over 80 degrees inside my house. Another company in Granbury told me it would be 7 or 9 days before they could get to me.I then called Glenn Aire. It was Saturday, June 25th, 2022. I was told I was 4th on their list and they would make an attempt to get to my house that same day.That same afternoon Brant Smith with Glenn Aire arrived at my residence and quickly began diagnosing potential issues. Brant was knowledgeable, courteous, professional and communicated like I was more than a number. Brant spent time running tests, monitoring electronic read outs, then throughly cleaning outside unit. When brant arrived it was 84 or 85 degrees inside my residence. Hours later it was and very thankfully still is 72 degrees and very comfortable. I did purchase a year maintainance aggreement as well.When others didn't have time to help me and when others flat out bailed, Brant Smith with Glenn Aire solved the problem and saved my sanity. Much thanks, highly recommended!
Whitt Wilkes
Whitt Wilkes
22:06 21 Jun 22
Steven is great. So professional, knowledgeable and just a great guy. Diagnosed my issue and had it fixed and A/C back up and running quickly. Same day service is important when it’s 100 degrees out.
RON LANGSTON
RON LANGSTON
20:24 21 Jun 22
Margaret DeMoss
Margaret DeMoss
02:52 19 Jun 22
Jan spencer
Jan spencer
20:05 13 Jun 22
A/C unit stopped putting out cold air. We decided to try Glenn Aire for first time. I have to say I was impressed by office staff. Professionalism and willingness to get us onto schedule on a busy Monday.The technician called when he was en route. He quickly assessed the problem and had our unit working properly within 30 minutes . Or less. .Very knowledgeable technician. Personable. . We were impressed and will continue to use Glenn Aire in the future.
Anna Nguyen
Anna Nguyen
20:56 24 May 22
Bo and his partner did a great job installing a new intake and outside condenser for our home. They arrived on time and I really appreciate the extra effort Bo put in to get my thermostat connected to the Wi-Fi. He did a walk thru on how to use the thermostat . They’re knowledgeable on Trane equipment and I would recommend them 1000x.
Brian Le
Brian Le
17:58 19 May 22
The work performed was great, but the business model not so great. They gave me an estimate to replace a value on the air-condition for $770 and was told that it would take 4-5 hours to perform the labor. The part was still under warrantee. Assuming 4-5 hours of labor, I agree to the estimate. The work only took 1 hour. I had to pay $770 for 1 hour of work. Is that outrageous? If you are rich, have extra money to spare. They can provide a great service. To survive as a business, this company does not value their client or want repeated consumer. I feel I have been ripped off. Keep in mind ask about the company fix price or hourly business model. Still unacceptable to bill a customer $770 for an hour of work.
Ryan Hays
Ryan Hays
23:25 17 May 22
Extremely overpriced. It took three visits before Technician realized the refrigerant was low and not cooling properly. I’m finally have cool ac but definitely payed for it and then some more. I will never use again. I understand paying top price for quality work. But you will pay a premium price for well below par results.
Dave Porcher
Dave Porcher
16:24 17 May 22
Excellent service. Brant was very professional and a very pleasant person to talk to. I have used Glenn Aire for eleven years. They replaced complete systems for us at two different locations over the years. I give them a five star rating.
Sheila Pritchard
Sheila Pritchard
03:50 06 May 22
Especially appreciated the pre-arrival text with photo & name of service individual coming to my home. Very detailed educational info provided during the service call. Answered all my questions. Glad I called them! Thank you.
Mike Smith
Mike Smith
23:15 04 May 22
Tim Knight
Tim Knight
21:45 22 Apr 22
Nathan notified us of when he was arriving, was on time and professional. Showed us exactly what was wrong and our options.
Jeremy Hamil
Jeremy Hamil
22:40 15 Apr 22
Chase Long
Chase Long
21:38 14 Apr 22
Rita Benson
Rita Benson
23:40 09 Apr 22
Terry Morris
Terry Morris
22:49 06 Apr 22
Dina Rimer
Dina Rimer
12:48 01 Apr 22
For reliable, dependable, great customer service choose Glenn Aire. From a complete HVAC installation to years of great customer service by Nathan, you won't go wrong by having them attend to your HVAC needs. Top notch!!
steven reid
steven reid
15:19 30 Mar 22
Phil Walter
Phil Walter
16:06 24 Mar 22
Charissa Ingram
Charissa Ingram
19:15 23 Mar 22
Courtney Stunkel
Courtney Stunkel
18:48 23 Mar 22
Samantha Echols
Samantha Echols
15:36 23 Mar 22
Trish Hill
Trish Hill
14:23 23 Mar 22
Kris Trawick
Kris Trawick
16:42 16 Mar 22
We are a commercial bakery and things get hot around here! We’ve been having issues for a few months and tried other companies in the area never getting our problem resolved yet paying a service call every time. Glenn Aire, came, saw, corrected. The technician was extremely knowledgeable and helped me understand how we were contributing to the problem. I’ll call them every time from now on!
Scott Barker
Scott Barker
13:29 16 Mar 22
On Thursday 3-10-22 Steven K. came to our home to perform our spring HVAC check-up. This is our third year with the Glenn Aire annual program and the techs who have come to do the bi-annual inspections have all been knowledgeable, professional, efficient and quick. Steven was no different and I appreciate the way he performed his duties. He represented Glenn Aire in an exemplary manner!I also have learned a great deal during the course of being a Glenn Aire customer, because Steven and the other techs who have come out, have all be gracious and patient with me as I followed them around and asked questions about our system.Thank you Glenn Aire for having such excellent technicians like Steven K.
Howard McCarthy
Howard McCarthy
13:15 16 Mar 22
Always great service at what I think is a fair price.
Brittney Ingram
Brittney Ingram
19:24 15 Mar 22
John Jobe
John Jobe
19:32 09 Mar 22
Excellent and professional operation in all aspects, from bid/sales to installation and cleanup. Everyone was absolutely on time and very knowledgeable. Pricing was the best of 4 other companies. Couldn't be more pleased. Highly recommend them for heating and air installation and repair.
Lee Shifflett
Lee Shifflett
22:31 03 Mar 22
Ronnie Everitt
Ronnie Everitt
21:23 24 Feb 22
Very knowledgeable, personal able and professional
Mistee Brewer
Mistee Brewer
19:42 17 Feb 22
Casey Weaver
Casey Weaver
16:16 17 Feb 22
Bonita Lapierre
Bonita Lapierre
16:52 11 Feb 22
Pat Matt
Pat Matt
13:54 07 Feb 22
Very personable, professional and reasonably priced. Will use again.
Bonnie Espin
Bonnie Espin
02:18 27 Jan 22
Very professional sales and installation. Promp and finished the job as scheduled. Went over all of the equipment with me before they left. Would highly recommend Glenn Aire for service and installation.
Shalmir Lukich
Shalmir Lukich
22:12 19 Jan 22
Excellent, fast, friendly service. Also dependable employees in office and in field.
Delories Reaves
Delories Reaves
19:32 23 Dec 21
Glenn Aire always does a great job. We have used them for several years. They installed our newest HVAC system & have done maintenance checks on both of our HVAC systems. We highly recommend them.
Joel Plamondon
Joel Plamondon
20:41 22 Dec 21
The technician was professional, knowledgeable and on time.
Dr. Sharla Robertson
Dr. Sharla Robertson
15:58 14 Dec 21
Excellent technician, as always!! We appreciate quick & high quality service each time we have them come!
Robert Stowe
Robert Stowe
18:41 02 Dec 21
Sherrie Walt
Sherrie Walt
14:20 01 Dec 21
gene casper
gene casper
19:38 15 Nov 21
Excellent service. Professional, courteous, and respectful.Tanner was awesome. I renewed for my next tune up today. Thank you for having excellent service techs.
Peggy Loignon
Peggy Loignon
15:14 04 Nov 21
Wes took care of our heater problems very quickly. We will call them next time we need their services.
Kellee Johnston
Kellee Johnston
22:24 30 Oct 21
Never did call me back
Mary Wilkes
Mary Wilkes
15:41 28 Oct 21
Courteous, professional, on time. Seemed appreciative of our business.
Derek Meuse
Derek Meuse
20:54 14 Oct 21
Serviceman was very courteous and helpful. Without being asked or directed he was able to identify potential future issues and make corrections to avoid costly and time consuming repairs later. He was able to clearly explain the actions taken and why.


Maintenance in Granbury, TX 76049

“Nathan was awesome. A great company. Thank you for donating to 22 to none. Preventing veteran suicide.” – Gene C.

Heat Pump Maintenance in Weatherford, TX 76087

“We were notified when the service tech was on the way and he was very punctual and efficient. Performed a free maintenance check on our system. He was very efficient and took less than an hour. Never any complaints about our service with Glenn Aire after using them a few years now.”

– Bryan G.

Heat Pump Maintenance in Granbury, TX 76049

“Nathan was very professional, explained what he was doing and explained any extra maintenance needed as he went along and offered suggestions that would improve the longevity of our equipment and the quality of our air. Nathan has worked on our system more than once and always provide the best maintenance and care to our system. Glenn Aire is the only service we will have take care of our home heating and air conditioning system as they are well trained, do what they say they are going to do and stand by their work every time. Nathan never fails us!!! Thank you for your service and care.”

– Sharon R.

Air Conditioner Installation in Granbury, TX 76049

“Great company and excellent employees.”

– Michael M.

Heat Pump Maintenance in Granbury, TX 76049

“Our Trane system has worked flawlessly for about four years. Service Tech Nathan does a great job of checking the unit over — routine maintenance every six months. I recommend Glenn Aire for anyone looking for quality HVAC equipment with excellent service after the sale.”

– Mike R.

Prompt and Professional

Charles and Glenn Aire have serviced my unit since we moved in with no problem. Always prompt and professional.

Randy W.

Went Above the Call of Duty

I have used Glenn Aire since 2015 and never have I ever had a company that ALWAYS took their time to explain things, never in a rush to get out the door and also give me any discounts they can. Today I had a different tech, Nathan, and I could not be more pleased. He is a sweetheart and I might add went above the call of duty. And by the way, wasn’t due for my yearly service call but my a/c went out yesterday, I called and they came first thing today.

Can’t praise them enough! I know you too will be pleased.

Judy M.

ALWAYS Took Their Time to Explain Things

I have used Glenn Aire since 2015 and never have I ever had a company that ALWAYS took their time to explain things, never in a rush to get out the door and also give me any discounts they can. Today I had a different tech, Nathan, and I could not be more pleased. He is a sweetheart and I might add went above the call of duty. And by the way, wasn’t due for my yearly service call but my a/c went out yesterday, I called and they came first thing today. Can’t praise them enough!!! I know you too will be pleased !!!

Judy M.

Attentive Worker on Maintenance

Nathan W. was prompt, courteous, and did a thorough job with our first bi-annual check up. He addressed all my questions and fixed the one problem with the air filter that we had. I would highly recommend this company and Nathan! Customer service is excellent.

Michelle B.

Customer Service is Excellent

Nathan W. was prompt, courteous, and did a thorough job with our first bi-annual check up. He addressed all my questions and fixed the one problem with the air filter that we had. I would highly recommend this company and Nathan! Customer service is excellent.

Michelle B.

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Need HVAC Service?

Contact the experts at Glenn Aire Co.

Call us at 817-736-1012!


Glenn Aire Co proudly provides HVAC service to Granbury, Weatherford and the surrounding communities. Visit our service area page for more coverage details, call us at 817-736-1012, or request service online today.