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Customer Testimonials

4.9
Based on 412 reviews
Michelle McAfee
Michelle McAfee
19:12 29 Mar 24
K Keithley
K Keithley
21:11 27 Mar 24
Fast service that was highly responsive. Everything was done on time as promised and at the price quoted. Personable and professional staff -- a definite plus in today's environmentQuick Follow-UP: Part came when estimated and tech installed it quickly, taking the time to make sure everything was working properly. He informed of what he was going to do when he arrived. Following the installation, he tested it to make sure it was working as it is supposed to, accompanying us through the house as he tested the system. He went over what he did, answering all our questions. He was courteous, professional and did a very good job. All in all, a very good experience.
Jeff Plemons
Jeff Plemons
00:36 22 Mar 24
Fantastic service. Wes was our tech, extremely knowledgeable and did an excellent job on the repair. He was very personable and the price was actually lower than originally quoted. I would highly recommend Glenn Aire and definitely ask for Wes
Charlene Wong
Charlene Wong
23:40 21 Mar 24
Excellent service! Our technician, Xavier, arrived on time & was very thorough & professional. We highly recommend Glenn Aire.
Bradford M
Bradford M
18:58 07 Mar 24
It's been two weeks since Glenn Aire has installed our new ac system. First of all, they were thougherly professional, maintained a friendly yet quiet demeanor, and stayed until everything was complete. There was a small hitch in the wiring of the inside unit but they figured out what was holding things up and solved the problem. They all were easy to be around and worked with us to get all the items to be changed into the area they needed to be.All in all a fairly smooth operation which a bit longer than I expected but the job was complete and they cleaned up afterwards. Great company to do business with. I'd recommend them to anyone.
Olivia Rahn
Olivia Rahn
03:52 28 Feb 24
Xavier G did a great job on my recent checkup. He was very thorough, professional and courteous. Glenn Aire does a great job every time. I’ve never had a bad experience with them.
Kim Pendry
Kim Pendry
22:34 27 Feb 24
I have used this company for many years and would not use anyone else. Wes is our technician and he always meets you with a smile and then gets busy fixing any issue you have. Thank you Glenn Aire!
Mark Willis
Mark Willis
17:06 29 Jan 24
Great service! Professional Technician onsite, very detailed explaining everything he needed to do.Highly recommended!!
Ann Young
Ann Young
03:10 10 Jan 24
Service man was very helpful and professional. Answered all our questions. Very trustworthy.
Crystal HANSEN
Crystal HANSEN
23:29 09 Jan 24
Great service and very nice technician.
Dickey Sims
Dickey Sims
16:37 08 Jan 24
The Man from Glenn Air was a very professional and Very knowledgeable about the Micro Air to install on my heat exchanger. It is now working great and will save me money on my electrical bill. The unit is a soft start with alot of bells and whistles to the advantage of the end user. Un
Jerry Williamson
Jerry Williamson
23:39 18 Dec 23
Good experience. Great quality and timely service.
Cindy Tippett
Cindy Tippett
16:59 16 Dec 23
Wes was very professional, friendly and expeditious. He did his work quickly and quietly and was then on his way.
Arden Bardol
Arden Bardol
22:51 14 Dec 23
Melanie Arnold
Melanie Arnold
22:15 13 Dec 23
Everyone we have contact with at Glenn Aire are exceptionally nice, very knowledgeable and helpful.
Brenda Burenheide
Brenda Burenheide
13:37 05 Dec 23
Chris D completed the bi-annual service on our system. He's very knowledgeable and explained how to use our system more efficiently. We have used Glenn Aire for several years and have always be pleased.
Jim Newman
Jim Newman
22:53 04 Dec 23
Ricardo Lumbreras
Ricardo Lumbreras
23:41 27 Nov 23
Outstanding young man! Professional, prompt, and efficient! Thank you!***Update*** This was the second visit from Wes - what a professional! I highly recommend Glenn Aire!!!
Stuart Marlow
Stuart Marlow
23:01 24 Nov 23
Been using Glen Air for the past 6 years. I always sign up for their bi-annual tune ups which has served me well.My last tune up was 11/23 and was perform by their tech Chris. Very nice and more then qualified.
Bob Kidwell
Bob Kidwell
01:29 23 Nov 23
Good sales person with no pressure to upsale. Installers were hard working and professional and kept me informed throughout the install. Exactly what I needed and was looking for.
Marie Burke
Marie Burke
21:13 10 Nov 23
The technician came on time and completed the service in a timely manner. He reviewed all parts of the system and explained how to use it most efficiently. He made an appropriate recommendation and I was pleased to have an air purifier system installed. I always appreciate the Glenn Aire technicians.
Charles Jones
Charles Jones
23:39 24 Oct 23
Very cordial and professional and communicates well. Wes came out today and did a fall service and did a great service.
karen Jensen
karen Jensen
23:58 17 Oct 23
Chris D kept me posted and arrived when promised He made sure that I had a thorough understanding of how my system works and how he improved it I hope he will be available for my next service. He represents Glenn Aire in all ways.
gene casper
gene casper
16:56 16 Oct 23
On time. Love this company. I will continue to use Glenn as long as I'm in this house.
Dave Narducci
Dave Narducci
17:16 12 Oct 23
Fantastic biannual service! Chris explained the systems and features extremely well, and made recommendations for the best long term solutions.
Ned Roe
Ned Roe
00:20 22 Sep 23
Quick, thorough, very informative and confident.
Mike Mamantov
Mike Mamantov
17:02 10 Sep 23
Glenn Aire checked our system why it was not cooling and discovered that our compressor was locked down. In the heat of August we decided to install a new compressor. Glenn Aire people were cordial, efficient and punctual. Now after three weeks system works great. Couldn't be happier with service, Thank you Glenn Aire.
Judy Shelton
Judy Shelton
15:14 11 Aug 23
Carlos Ortiz
Carlos Ortiz
00:35 11 Aug 23
Glen Aire had a tech out to do a diagnosis to see why A/C wasn’t cooling . He called us when he found out what it was and let us know the options. Our system was 13 yrs old we decided not to bandaid the problem. We then talked to Luke there salesperson and one of their main install guys who were both helpful and knowledgeable. They gave us a bid on 2 different systems . After we had decided they had everything at the warehouse and were able to get us fixed up early the next morning.Very pleased with system and the way the guys took care of use . They even brought out some portable cooling units while they were get our new unit in .
Brandon Howard
Brandon Howard
17:14 19 Jul 23
Ken Hamill
Ken Hamill
20:26 17 May 23
Called Monday morning, by 9am service tech was here.Due to the age of our unit & cost of repair we decided to have a new unit installed.By Wednesday morning an installation crew showed up.The techs were prompt, efficient, polite & cleaned up after themselves.I will highly recommend Glenn Aire…
Emily Salter
Emily Salter
20:23 05 Apr 23
Very professional and courteous
Tammy Smith
Tammy Smith
18:11 03 Mar 23
Bobby was great! Very professional
Shelly Ratzlaff
Shelly Ratzlaff
18:44 28 Feb 23
Bobby came and performed my semi annual maintainence. He was friendly and professional. I have used Glenn Aire for several years and have always been pleased with their service.
Monica Garcia
Monica Garcia
22:02 14 Feb 23
Bobby, our technician, was very knowledgable, professional, friendly. He took the time to explain our problem with our heating system and ways to fix the issue if it should happen again. Thank you, so much for helping me understand. Highly recommend!
Richard Vaclavik
Richard Vaclavik
17:58 08 Feb 23
Steve Barnes
Steve Barnes
07:18 29 Jan 23
Bobby was great on time , professional, knowledgeable could not ask for a better technician
Lyndsay DeMott
Lyndsay DeMott
23:06 27 Jan 23
We have been happy customers of Glenn Aire company for years. If you need repairs or replacement on your hvac unit, look no further. Always prompt, professional, and I know who to expect. Thank you for your service, Brant, to our country and our ac! Love it when our name is recognized and I get to make a new friend. Total appreciation for this company and their employees.Don't use any other place of business than Glenn Aire for your home.01/27/23 UpdateWe are still very happy with Glenn Aire company and have no intention of calling anyone else. If you are reading this, let it be your sign to call Glenn Aire. Trust me, you will not be disappointed.
Jeff Hoyt
Jeff Hoyt
14:52 27 Jan 23
Glenn Air was very prompt in providing diagnostic and returned with required repairs as soon as they were available. A very well done job.
Robert B
Robert B
19:08 24 Jan 23
I am needing to get a new AC system before I can list my home to sell and so I called up Glenn Aire and they sent Luke out right away (same day!). He was very professional and friendly and looked over what I had and then was very honest about my options. He actually recommended another company to get it done faster because he knew I was on a time crunch and they were booked out a few weeks. What kind of company does such a thing?! An HONEST one who TRULY puts their customers needs first. I would have loved to go with them and would totally recommend them to anybody else who is in the market for AC systems!!!
Steven Summers
Steven Summers
15:37 19 Jan 23
Nathan and Bobby both have worked on my system for repair and/or maintenance. I would recommend them to anyone needing repair or maintenance. You will get quality work and an honest/personable technician. I purchased their yearly maintenance plan and was very busy when they called to schedule the work. They could have easily just let it go and let my maintenance lapse without doing the work but they continued to reach out to provide the work that I had paid for. As a customer I respect that kind of integrity to deliver for a customer.
Randall D.
Randall D.
21:17 18 Jan 23
I would like to say that from the initial contact to the finished service, Glenn Aire far exceeded my expectations. I had a couple of other quotes, and while they weren't the cheapest, they offered the best value for my dollar. Luke provided the knowledge that I needed to make a good decision and explained each offer. Xavier and his crew did a fabulous job on installing 2 4-ton heat pumps. Clean work, attention to detail and thorough testing. I really liked that they consulted with me when it came to placement due to new building codes. They also took the time to explain the new system and thermostat settings. With a 10 year bumper to bumper warranty, I won't have to worry about heat or AC for the foreseeable future.
Rebecca Grant
Rebecca Grant
19:41 09 Jan 23
Always pleasant, always professional, very well trained technicians. They are now my fave go-to HVAC system team!
James Richmond
James Richmond
15:04 05 Jan 23
Bobby did a wonderful job solving my heating needs. I recommend Glenn Aire if anyone is looking to get their HVAC system working correctly
Catherine Dewbre
Catherine Dewbre
00:22 04 Jan 23
Did what they said! Super job!
Michael Long
Michael Long
21:43 30 Dec 22
Outstanding service by Brittany in the office and the technician Nathan.Fantastic all around.
Dewey Holt
Dewey Holt
00:31 24 Dec 22
Tech was respectful and knowledgeableWe would highly recommend them
Two Tone Owen
Two Tone Owen
23:11 22 Dec 22
Great Quality People. On Time and Easy To Comunicate With.
Rickey Davis
Rickey Davis
03:48 22 Dec 22
Receptionist was very professional and answered all my concerns. My technician Bobby sent text detailing who he is and some background info on himself. I thought this was great letting me know who I was meeting. Also called letting me know he was on his way. Bobby was very professional and informative and answered all my concerns. I'm very satisfied with Glenn Aire for their service and maintenance plan on my air and heating.Thanks Rick
Stanley Smith
Stanley Smith
19:01 20 Dec 22
Tech was on time, professional and prompt with his work. Reviewed his work and explained any variances he found. Have been doing business with this firm for over 15 years and have NEVER been disappointed.


“Totally satisfied and happy with Glenn Aire. Wes was 5 star. Brittany went above and beyond with scheduling and confirming my appointment. A great team.”

– Gene C.

- Gene C.

“Everything went as expected .
I appreciated the service tech working with me to accommodate my schedule when I had some unexpected problems.
Thank you”

– Sharon C.

- Sharon C.

“We were told our system was full of mold with pictures. We had another person come out and they said they'd not seen one so clean. I lost a week's worth of sleep thinking I was breathing mold. I called on Friday to let the company know what I had found out. They said they would get back with me. It's been a month now and no word. You would think they would have at least waved the maintenance charge for the time the liar came out and tried to get us to pay 6000 for light bulbs that kills mold. So, when you use them beware they don't care about anything but money.”

– Debra C.

- Debra C.

“I have a two year old Trane system. The internal coil had a leak. Xavier diagnosed it quickly, after consultation with is boss informed me there would be no attempt repair the old coil. They had a new coil at my house within 48 hours and had us up and running quickly. Xavier did a great job. I highly recommend him and the company, All of the costs were covered under the extended warranty I bought with the system”

– Doug H.

- Doug H.
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Call us at 817-736-1012!


Glenn Aire Co proudly provides HVAC service to Granbury, Weatherford and the surrounding communities. Visit our service area page for more coverage details, call us at 817-736-1012, or request service online today.