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Customer Testimonials

Glenn Aire Company
4.9
Based on 501 reviews
Boyan Radic
Boyan Radic
02:15 12 Jun 25
Outstanding service, exceptional people — a true gem in Granbury!Glenn Aire Company is hands-down one of the best heating and air conditioning companies you’ll find—not just in Granbury, but anywhere! Their team is professional, knowledgeable, and incredibly dependable. No matter the situation, they’re always willing to help and go the extra mile to make sure the job is done right.I’ve had the pleasure of using their services personally, and I can confidently say they deliver top-notch workmanship and customer care every time. But what makes this company even more special is the people behind the name. I happen to work next door to their office and shop, so I see the team day in and day out—and they’re not just skilled tradespeople, they’re genuinely kind, honest, and hardworking individuals.Glenn Aire is the kind of company that sets the bar for what service should look like. Great people, great work, and a level of integrity that’s hard to find these days. What more could you ask for in a service provider?Highly recommend them to anyone needing HVAC work—residential or commercial. You’ll be in excellent hands.
Jimmie Johnson
Jimmie Johnson
21:52 10 Jun 25
Carey Paquin
Carey Paquin
00:43 08 Jun 25
They show up when they say they will and do a great job.
Echea Green
Echea Green
01:55 06 Jun 25
Weekend Lifesaver – Thank You, Zack & Glenn Aire!We can’t say enough great things about our experience with Zack from Glenn Aire! Our A/C stopped working on a weekend—right when we had company over—and Zack came out promptly and absolutely saved the day.He took his time and did some serious troubleshooting to get our system back up and running. He was kind, courteous, and incredibly professional. Even with a house full of guests, he was respectful, accommodating, and made the whole experience stress-free.Zack went ABOVE AND BEYOND to make sure everything was working perfectly before he left. It’s rare to find service like this, especially on a weekend. We would HIGHLY recommend Glenn Aire, and a special thank you again to Zack for the top-notch service!
S K
S K
12:19 04 Jun 25
Justin M. came out to our house yesterday and did a fantastic job helping us. He was highly professional, an expert in his work and very personable. He was able to identify our problem (The installer, Arthur Hagar, left a manual in the equipment, right next to our furnace!). A potentially hazardous situation, but Justin identified the problem and removed it for us. We have used Glenn Aire many times and will stick with them for their consistent service. Love this company!
Martin Ryniec
Martin Ryniec
16:58 28 May 25
Justin was excellent and worked in the pouring rain. I have no complaints about the service
Debby Gordon
Debby Gordon
13:17 22 May 25
Justin H was professional, curteous, and very communicative as to his arrival
Rodney
Rodney
20:47 20 May 25
Debbie Martin
Debbie Martin
00:45 17 May 25
We are new to the area and scheduled a service call. Zack was polite, friendly and knowledgeable. We will be using Glenn Aire again!
Adrianne
Adrianne
02:54 15 May 25
Luke J. was very knowledgeable, experienced and personable. He didn't miss a thing and we have much better circulation in our house now based on his recommendations. Really appreciate all the small quality improvements they made while they were installing our new system. Competitive prices, and the installation team did a great job, quick and clean. I highly recommend this company, thank you Glenn Aire in Granbury!
Mark Stadler
Mark Stadler
00:12 13 May 25
This company provides excellent service. From the first phone call to the end service everything is professional, on time, clearly understood, timely and delivered with highest quality. I appreciate this company and highly recommend them.
Sharon Curry
Sharon Curry
00:10 13 May 25
Justin is so knowledgeable and very detailed in his work. And there’s a problem he never gives up until he finds it. He is remarkable. Thank you so much, Justin.
Courtney Current
Courtney Current
17:04 09 May 25
Wes is always great! We appreciate him!
Les Guyse
Les Guyse
14:33 09 May 25
All of my experiences with this company has been thoroughly satisfying. From the service scheduling point to the service event itself all points have been prompt, competent, professional, and efficient. I recommend this company without reservation.
rb
rb
18:02 07 May 25
Awesome customer service and can do attitude when calling in to set up an appointment Tech Wes gives the company an added boost to the rating Igive because of his technical ability and great Customer Service he provides
Becky Grant
Becky Grant
04:43 04 May 25
Mitchell Cole
Mitchell Cole
00:07 22 Apr 25
Nate the technician is very professional! I would highly recommend Glennaire services!
Paige Mchargue
Paige Mchargue
13:49 21 Apr 25
M Jo
M Jo
20:17 18 Apr 25
Nate did an awesome job! High speed and efficient!
Ali Yingling Shue
Ali Yingling Shue
16:30 18 Apr 25
Arrived on schedule to perform routine maintenance! Nate M was knowledgeable and able to answer all of my questions and made reasonable suggestions.
Roger McKenzie
Roger McKenzie
22:11 17 Apr 25
Very good experience with Glenn Aire Company. Been using then for 8 years. Purchased my new AC, which is a Trane unit. I have the service plan and it sure works out good for me. Thanks Glenn Aire for all you do…
Jay Anders
Jay Anders
21:43 15 Apr 25
I called them out to check out my system and it needed to be replaced i told them my wife had heart problems and couldn't be in the heat they offered to bring out a portable unit and set it up at no charge while waiting for the new unit to come inThe next day I got a call from Britney to let me know when to install the unit and she asked if they could do it today the installation team arrived and about 3 hous later I now have a working air conditioner no need for the portable unit due to their Fast, Professional and Caring service.
Danny Tuggle
Danny Tuggle
20:18 15 Apr 25
Justin did a wonderful job. He was very professional, did the job quickly and helped us get hooked back up with our phones before he left. He was very friendly, and we appreciated his service.
Jerry Sadler
Jerry Sadler
15:36 15 Apr 25
Today Justin came and serviced our two A/C systems. He was on time and did a fantastic job. I would definitely recommend Glenn Air.
Sharon Johnson
Sharon Johnson
05:01 15 Apr 25
Great service. Try them. You will like them and what they sell and the service they provide.
Donna Schumann
Donna Schumann
00:30 14 Apr 25
Everything about our experience with Glen-Aire was professional and pleasant. Justin, the technician worked diligently to determine the cause of the heating system not coming on. He quickly fixed the problem. I highly recommend their services!
Donna Smith
Donna Smith
01:19 09 Apr 25
Always friendly and helpful.
R Jacobs
R Jacobs
16:36 07 Mar 25
Tech is very knowledgeable. Identified the issue right away & had the part on his van to make the repair.
Diane Shetter
Diane Shetter
23:03 02 Mar 25
Glenn Aire is a great company. Wes is a wonderful employee of theirs that has serviced the unit we bought from them.
Christina Giunta
Christina Giunta
00:59 22 Feb 25
Wes is always the best! Prompt and wonderful service. Highly recommend Glenn Aire Company.
Will Parks
Will Parks
15:24 20 Feb 25
Bill Lyons
Bill Lyons
18:32 19 Feb 25
These guys do good work and their service technicians are very competent and very polite. Office staff also very couteous and capable. Very easy to work with this company.
michael rapp
michael rapp
20:52 12 Feb 25
Glenn air just completed our routine service and inspection. Both our units are working perfectly.Having routine check ups on our systems lets us know that our system is working properly and gives us piece of mind. We prefer to identify and correct small issues, if any, before they turn into major repairs just when we need the system the most.The service we recieve is always professional, efficient and always on time.We cannot reccommend Glen air enough.
Kim Pendry, REALTOR
Kim Pendry, REALTOR
15:09 12 Feb 25
Glen Aire is the best! Nate came out to do service on our HVAC and was very thorough and knowledgeable. I have their service plan and never have to worry about my HVAC. I highly recommend Glen Aire fit your HVAC needs.
Dr. Sharla Robertson
Dr. Sharla Robertson
19:24 11 Feb 25
Excellent service, as always!! We appreciate quick & high quality service each time we have them come!
Glen Eason
Glen Eason
22:16 30 Jan 25
karen Jensen
karen Jensen
03:30 28 Jan 25
Nate notified me as to when he would arrive. After I took a few minutes to explain why I needed this call he was very prompt and honest about finding the problem. He fixed and corrected some settings in the thermostat. He tested it to be sure it was now working properly. He was very courteous and left within 15 minutes. I’ll request him in future appointments.
Kyle Smith
Kyle Smith
03:24 20 Jan 25
I had an issue with my heater not working during this cold weather. I woke up to a cold house and called Glenn Aire. They were respectful, informative, professional and extremely helpful!! They got my issue fixed properly and in a very timely manner. I’ve used a variety of different A/C companies in the past trying to find one that was a good one and finally found one. Glenn Aire will be my permanent company when I need hvac work done.
Byron Walker
Byron Walker
02:49 20 Jan 25
Xavier was timely, professional and immediately diagnosed the problem. Great service!!
Bill Futch
Bill Futch
16:19 17 Jan 25
Had a great experience with Glenn Aire! Called at 8:00am on 1/17/25 with an hvac unit that would not run. Unit was fixed and working great by 10:00am. Wes was friendly and very knowledgeable. I highly recommend.
Mark Stadler
Mark Stadler
03:23 05 Jan 25
This company is prompt in their responses, expert in their evaluations and services. I highly recommend.
Diane Dryoel
Diane Dryoel
00:09 12 Dec 24
Great service, process and techs. Xavier was here last week for a check up. He was very knowledgeable and thorough with his examination of our system. I highly recommend!
D Quilty
D Quilty
01:38 11 Dec 24
Nate M has always been completely professional and knowledgeable.
Mike Osburn
Mike Osburn
00:04 25 Nov 24
Nate did a great job for us on his recent visit. He very clearly explained his findings on the things I asked him to check, and everything was smooth. Thank you!
Howard McCarthy
Howard McCarthy
00:06 24 Nov 24
Always great service at what I think is a fair price.
Elroy Oyam
Elroy Oyam
18:37 12 Nov 24
👍
John Babich
John Babich
17:41 17 Oct 24
Outstanding service!
Tom Loughrey
Tom Loughrey
15:54 11 Oct 24
Awesome service and Wes does a great job!
Janell Perry
Janell Perry
17:48 09 Oct 24
Nate WAS AWESOME AND FIXED MY AC I WAS SOOOO HAPPY HE FIXED MY PROBLEM WENT ABOVE AND BEYOND TO MAKE SURE IT WAS BEYOND SATISFACTORY!!!!
Dave Narducci
Dave Narducci
10:33 09 Oct 24
Once again, wonderful Fall service. Xavier explained again current system functions and options, and went overboard to ensure we are fully prepared for the upcoming season. Thanks so much for taking good care of our family!


They Saved the Day

They saved the day. Charles and his assistant came out on a Saturday night to fix our AC, which was about to flood our new house due to water overflow issues. What could have been truly devastating on fathers day weekend was prevented by their responsiveness and great performance. They were very respectful and professional. A true blessing !!!! Thank you!

Carrie M.

Informational and Efficient Maintenance Visit

Wesley came to complete our semi-annual maintenance visit. He was professional, personable and very efficient. Not only did he relocate our thermostat but took the time to teach us how to program it. He even got up into the attics through a very tiny access door to be sure that the relocated wires were properly placed. I would highly recommend Glenn Aire and especially Wesley for all your HVAC needs. Thank you for such wonderful service!!!

Karie L.

Saved Our AC from a Flood!

They saved the day. Charles and his assistant came out on a Saturday night to fix our AC, which was about to flood our new house due to water overflow issues. What could have been truly devastating on fathers day weekend was prevented by their responsiveness and great performance. They were very respectful and professional. A true blessing !!!! Thank you!

Carrie M.

Courteous and Helpful

Nathan was very thorough and knowledgeable, always courteous and helpful, resolved all issues and explained all details. We look forward to a long and satisfying relationship with the Glenn Aire company.

Bill H.

Detailed and Helpful Time

Nathan was very thorough and knowledgeable, always courteous and helpful, resolved all issues and explained all details. We look forward to a long and satisfying relationship with the Glenn Aire company.

Bill H.

Professional and Pleasant

Charles the technician called and said he would be on his way at the time he stated when I first spoke to him earlier today and he did, thats an A to start with. He was also professional and pleasant to talk to. He explained everything thoroughly. Had my AC cooling in about an hour and a half. We felt good about his diagnostic review of our AC no BS with this technician. I’m very pleased with this company and would definitely recommend them.

Erica M.

Fixed my A/C Super Quick

Charles the technician called and said he would be on his way at the time he stated when I first spoke to him earlier today and he did thats an A to start with. He was also professional and pleasant to talk to. He explained everything thoroughly. Had my AC cooling in about an hour and a half. We felt good about his diagnostic review of our AC. No BS with this technician. I’m very pleased with this company and would definitely recommend them.

Erica M.

Informative and Professional Service

Nathan did a professional job informed and showed me problem areas I was not aware of. I would recommend Nathan for any service call or to any of my friends.

Robert P.

Pleasant Air Conditioning Installation

Our recent purchase of a new Trane A/C system was a really great experience. From first dealing with Matt and Brooke to the final installation by 3 of their techs we found everyone to be pleasant, professional, knowledgable and thorough. Great job Glenn Air crew!!!!!

Tom R.

I Would Whole Heartedly Recommend Them

Matt spend nearly 2 hours and 20 minutes at my house on the first visit and provided 4 different quotes with tremendous attention to a number of different details. A completely new system is obviously a large sum of money for most folks, but I haven’t felt this good about a large purchase in a very long time as Vint and Travis did a great job on the installation too. Sometimes, you get what you pay for and I would whole heartedly recommend them.

Brian R.

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Call us at 817-736-1012!

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Glenn Aire Co proudly provides HVAC service to Granbury, Weatherford and the surrounding communities. Visit our service area page for more coverage details, call us at 817-736-1012, or request service online today.