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Customer Testimonials

Glenn Aire Company
4.9
Based on 488 reviews
rb
rb
18:02 07 May 25
Awesome customer service and can do attitude when calling in to set up an appointment Tech Wes gives the company an added boost to the rating Igive because of his technical ability and great Customer Service he provides
Becky Grant
Becky Grant
04:43 04 May 25
Mitchell Cole
Mitchell Cole
00:07 22 Apr 25
Nate the technician is very professional! I would highly recommend Glennaire services!
Paige Mchargue
Paige Mchargue
13:49 21 Apr 25
M Jo
M Jo
20:17 18 Apr 25
Nate did an awesome job! High speed and efficient!
Ali Yingling Shue
Ali Yingling Shue
16:30 18 Apr 25
Arrived on schedule to perform routine maintenance! Nate M was knowledgeable and able to answer all of my questions and made reasonable suggestions.
Roger McKenzie
Roger McKenzie
22:11 17 Apr 25
Very good experience with Glenn Aire Company. Been using then for 8 years. Purchased my new AC, which is a Trane unit. I have the service plan and it sure works out good for me. Thanks Glenn Aire for all you do…
Jay Anders
Jay Anders
21:43 15 Apr 25
I called them out to check out my system and it needed to be replaced i told them my wife had heart problems and couldn't be in the heat they offered to bring out a portable unit and set it up at no charge while waiting for the new unit to come inThe next day I got a call from Britney to let me know when to install the unit and she asked if they could do it today the installation team arrived and about 3 hous later I now have a working air conditioner no need for the portable unit due to their Fast, Professional and Caring service.
Danny Tuggle
Danny Tuggle
20:18 15 Apr 25
Justin did a wonderful job. He was very professional, did the job quickly and helped us get hooked back up with our phones before he left. He was very friendly, and we appreciated his service.
Jerry Sadler
Jerry Sadler
15:36 15 Apr 25
Today Justin came and serviced our two A/C systems. He was on time and did a fantastic job. I would definitely recommend Glenn Air.
Sharon Johnson
Sharon Johnson
05:01 15 Apr 25
Great service. Try them. You will like them and what they sell and the service they provide.
Donna Schumann
Donna Schumann
00:30 14 Apr 25
Everything about our experience with Glen-Aire was professional and pleasant. Justin, the technician worked diligently to determine the cause of the heating system not coming on. He quickly fixed the problem. I highly recommend their services!
Donna Smith
Donna Smith
01:19 09 Apr 25
Always friendly and helpful.
R Jacobs
R Jacobs
16:36 07 Mar 25
Tech is very knowledgeable. Identified the issue right away & had the part on his van to make the repair.
Diane Shetter
Diane Shetter
23:03 02 Mar 25
Glenn Aire is a great company. Wes is a wonderful employee of theirs that has serviced the unit we bought from them.
Christina Giunta
Christina Giunta
00:59 22 Feb 25
Wes is always the best! Prompt and wonderful service. Highly recommend Glenn Aire Company.
Will Parks
Will Parks
15:24 20 Feb 25
Bill Lyons
Bill Lyons
18:32 19 Feb 25
These guys do good work and their service technicians are very competent and very polite. Office staff also very couteous and capable. Very easy to work with this company.
michael rapp
michael rapp
20:52 12 Feb 25
Glenn air just completed our routine service and inspection. Both our units are working perfectly.Having routine check ups on our systems lets us know that our system is working properly and gives us piece of mind. We prefer to identify and correct small issues, if any, before they turn into major repairs just when we need the system the most.The service we recieve is always professional, efficient and always on time.We cannot reccommend Glen air enough.
Kim Pendry, REALTOR
Kim Pendry, REALTOR
15:09 12 Feb 25
Glen Aire is the best! Nate came out to do service on our HVAC and was very thorough and knowledgeable. I have their service plan and never have to worry about my HVAC. I highly recommend Glen Aire fit your HVAC needs.
Dr. Sharla Robertson
Dr. Sharla Robertson
19:24 11 Feb 25
Excellent service, as always!! We appreciate quick & high quality service each time we have them come!
Glen Eason
Glen Eason
22:16 30 Jan 25
karen Jensen
karen Jensen
03:30 28 Jan 25
Nate notified me as to when he would arrive. After I took a few minutes to explain why I needed this call he was very prompt and honest about finding the problem. He fixed and corrected some settings in the thermostat. He tested it to be sure it was now working properly. He was very courteous and left within 15 minutes. I’ll request him in future appointments.
Kyle Smith
Kyle Smith
03:24 20 Jan 25
I had an issue with my heater not working during this cold weather. I woke up to a cold house and called Glenn Aire. They were respectful, informative, professional and extremely helpful!! They got my issue fixed properly and in a very timely manner. I’ve used a variety of different A/C companies in the past trying to find one that was a good one and finally found one. Glenn Aire will be my permanent company when I need hvac work done.
Byron Walker
Byron Walker
02:49 20 Jan 25
Xavier was timely, professional and immediately diagnosed the problem. Great service!!
Bill Futch
Bill Futch
16:19 17 Jan 25
Had a great experience with Glenn Aire! Called at 8:00am on 1/17/25 with an hvac unit that would not run. Unit was fixed and working great by 10:00am. Wes was friendly and very knowledgeable. I highly recommend.
Mark Stadler
Mark Stadler
03:23 05 Jan 25
This company is prompt in their responses, expert in their evaluations and services. I highly recommend.
Diane Dryoel
Diane Dryoel
00:09 12 Dec 24
Great service, process and techs. Xavier was here last week for a check up. He was very knowledgeable and thorough with his examination of our system. I highly recommend!
D Quilty
D Quilty
01:38 11 Dec 24
Nate M has always been completely professional and knowledgeable.
Mike Osburn
Mike Osburn
00:04 25 Nov 24
Nate did a great job for us on his recent visit. He very clearly explained his findings on the things I asked him to check, and everything was smooth. Thank you!
Howard McCarthy
Howard McCarthy
00:06 24 Nov 24
Always great service at what I think is a fair price.
Elroy Oyam
Elroy Oyam
18:37 12 Nov 24
👍
John Babich
John Babich
17:41 17 Oct 24
Outstanding service!
Tom Loughrey
Tom Loughrey
15:54 11 Oct 24
Awesome service and Wes does a great job!
Janell Perry
Janell Perry
17:48 09 Oct 24
Nate WAS AWESOME AND FIXED MY AC I WAS SOOOO HAPPY HE FIXED MY PROBLEM WENT ABOVE AND BEYOND TO MAKE SURE IT WAS BEYOND SATISFACTORY!!!!
Dave Narducci
Dave Narducci
10:33 09 Oct 24
Once again, wonderful Fall service. Xavier explained again current system functions and options, and went overboard to ensure we are fully prepared for the upcoming season. Thanks so much for taking good care of our family!
Jimmie Johnson
Jimmie Johnson
02:18 07 Oct 24
Kevin Harrison
Kevin Harrison
14:56 04 Oct 24
Elaina Satterfield
Elaina Satterfield
01:41 01 Oct 24
AC went out in July, Glennaire had replaced our previous unit so they were our go to, Luke was great, made sure we were taken care of and system was replaced quickly.
Ricky Pettie
Ricky Pettie
15:05 23 Sep 24
Very fast response time knowledgeable service technician
ashton sink
ashton sink
15:41 20 Sep 24
Charles Jones
Charles Jones
17:55 19 Sep 24
Did what they said they would do and were professional. Great job.
Michael Sorondo
Michael Sorondo
16:34 13 Sep 24
Wes H is always polite and explains clearly what was checked for my tune up. Thank you.
Richard Therrien
Richard Therrien
18:43 04 Sep 24
Nate did an excellent job for us on our AC unit. He also wrote a quote for us to have purified air System added to our unit and we plan on doing that sometime in the near future with him? Most likely we might do it toward the end of this month. We can’t wait for him to visit us in the near future so he can actually install that system for us with the quote that he gave us. We couldn’t have asked for a better person to work on our Trane AC system.
John Trapp
John Trapp
18:05 30 Aug 24
Great Service! Fast! Great Technician!
David Walch
David Walch
01:35 29 Aug 24
We recently decided to use Genn Aire which was a recommendation from friends. Our first issue was a control box from one of our older units. The technician, Chase, was very professional and explained everything to us. He correctly identified the problem and promptly repaired it. We just recently had to replace another unit. The installers were polite and were in and out in about 4 hours. We are very happy with our decision to use Glenn Aire. Thank you, Britanny for your help and scheduling the service.
Alison Steele
Alison Steele
17:32 27 Aug 24
10/10 recommend Glenn Aire for any AC/heating/duct needs! After dealing with other terrible companies sent from our home warranty, I gave them a call and SO glad I did! They were super responsive and quick to get someone out, then everyone (Nate, Luke & Matt) spent time to explain problems and outline different solutions + pros/cons of each route. Truly cannot recommend them enough and will only call Glenn Aire in the future!
Rizza Stevens
Rizza Stevens
00:49 27 Aug 24
Great service! I called them and they came an hour later. Wes was friendly and explained to us what was going on with our A/C unit. We will definitely use them again.
Morgan “Mo” Whisenhunt
Morgan “Mo” Whisenhunt
17:46 26 Aug 24
Our house was 88° yesterday at 4 o’clock and we have a six month old. I called you guys this morning at 9:30am and Chase G was super fast diagnosing & fixing our AC problem by 12:30! He was right on time at 12 (the beginning of our 12-5 appt window), personable, & professional. Thanks so much!’
Craig Nagler
Craig Nagler
16:14 07 Aug 24
We have used them several times over about 3 years and have had a very good experience each time. They are always on time and willing to listen from the moment you call to the end. Chase was great!


Air Conditioner Maintenance in Granbury, TX 76049

“My AC didn't seem to be operating properly. I contacted Whitney and Wes came out and found a loose wire in the air handler. Problem solved by the best Techs in the Granbury area. Thank you Wes, Whitney, and the Glenn Aire team. As long as I live here Glenn Aire will be my provider. Thanks again.”

– Gene C.

- Gene C.

Maintenance in Granbury, TX 76049

“Nathan was awesome. A great company. Thank you for donating to 22 to none. Preventing veteran suicide.”

– Gene C.

- Gene C.

Heat Pump Maintenance in Weatherford, TX 76087

“We were notified when the service tech was on the way and he was very punctual and efficient. Performed a free maintenance check on our system. He was very efficient and took less than an hour. Never any complaints about our service with Glenn Aire after using them a few years now.”

– Bryan G.

- Bryan G.

Heat Pump Maintenance in Granbury, TX 76049

“Nathan was very professional, explained what he was doing and explained any extra maintenance needed as he went along and offered suggestions that would improve the longevity of our equipment and the quality of our air. Nathan has worked on our system more than once and always provide the best maintenance and care to our system. Glenn Aire is the only service we will have take care of our home heating and air conditioning system as they are well trained, do what they say they are going to do and stand by their work every time. Nathan never fails us!!! Thank you for your service and care.”

– Sharon R.

- Sharon R.

Heat Pump Maintenance in Granbury, TX 76049

“Our Trane system has worked flawlessly for about four years. Service Tech Nathan does a great job of checking the unit over — routine maintenance every six months. I recommend Glenn Aire for anyone looking for quality HVAC equipment with excellent service after the sale.”

– Mike R.

- Mike R.

Prompt and Professional

Charles and Glenn Aire have serviced my unit since we moved in with no problem. Always prompt and professional.

Randy W.

Went Above the Call of Duty

I have used Glenn Aire since 2015 and never have I ever had a company that ALWAYS took their time to explain things, never in a rush to get out the door and also give me any discounts they can. Today I had a different tech, Nathan, and I could not be more pleased. He is a sweetheart and I might add went above the call of duty. And by the way, wasn’t due for my yearly service call but my a/c went out yesterday, I called and they came first thing today.

Can’t praise them enough! I know you too will be pleased.

Judy M.

ALWAYS Took Their Time to Explain Things

I have used Glenn Aire since 2015 and never have I ever had a company that ALWAYS took their time to explain things, never in a rush to get out the door and also give me any discounts they can. Today I had a different tech, Nathan, and I could not be more pleased. He is a sweetheart and I might add went above the call of duty. And by the way, wasn’t due for my yearly service call but my a/c went out yesterday, I called and they came first thing today. Can’t praise them enough!!! I know you too will be pleased !!!

Judy M.

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Call us at 817-736-1012!

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Glenn Aire Co proudly provides HVAC service to Granbury, Weatherford and the surrounding communities. Visit our service area page for more coverage details, call us at 817-736-1012, or request service online today.