Archives: Testimonials
“Luke jones was very thorough and very knowledgeable explained everything and was in and out in a reasonable amount of time.”
– Mike I.
“Great job! Friendly, professional technician!! Thank you!!”
– Sue G.
“Nate recently checked the heat pump Glenn Aire installed at our home. He was polite and upbeat which immediately brightened our day before he did the free checkup on the pump. Any exposure we’ve had with employees of this company whether by phone or in person has been very positive. Also, our home has been wonderfully cool in the summer and warm in the winter since Glenn Aire came to our rescue. We highly recommend it.”
– Linda S.
“Justin was very efficient in replacing my furnace filter in the attic.
He arrived on time and finished up quickly .
I also appreciated the military discount.
I am fortunate to have service from an honest company.
Thank you”
– Valerie B.
“Just scheduled maintenance activities but Wes with Glenn Air goes above the call. He did a great job cleaning the outdoor unit and explained all the other maintenance he perfermed very well. He even gave us a great deal on a new filter. Glenn Air always does a great job!”
– Bill F.
“Excellent service provided by Nate.”
– Charlene W.
“Good, efficient and reputable installers. They made what could have been a painful experience enjoyable. Thanks.”
– Danny L.
“The system was checked out in a short time. No problems were detected. This Trane heat pump system is about 14 yrs old. The Glenn Aire techs have maintained the equipment through these years. I highly recommend these guys.”
– Bob R.
“Professional and reliable. They showed up promptly and as promised. Luke came out and sized our replacement system (rather than just replacing what we had with same size equipment) and found that we were undersized with our current setup. He asked us plenty of questions to fine tune the outcome (like how cool we like it at night, etc.). He also measured the ceiling heights and windows and took current insulation into account. We felt confident in his recommendations once we saw how thorough he was.
When the team came to install the new equipment, they came on time and also cleaned up as they worked. There was no trash at our house once they were done. They cleared out a clogged drain line, installed the new heat pump unit outside and the air handling equipment in the attic and the new thermostat and then gave a detailed and easy to understand briefing on how to operate the controls. We were able to connect the new thermostat to the wifi, download the app and set up the system in no time. They also gave us tips on what settings would be best – humidity, fans settings, etc. and how to maintain the system in between maintenance service calls.
They went over the warranty and installation contract, explaining every detail and made sure we had the new owners manuals and paperwork. They follow up in a week to fine tune system operation and answer any questions we may have. I highly recommend them for any of your HVAC needs.”
– Nancy S.
“Justin was the service technician.
He sent a text to confirm timing to arrive and called when I had not answered.
Justin arrived at the expected time. He introduced himself, provided information on Glenn Aire services to review and asked about the problem we were having.
In a matter of minutes he was able to diagnose and repair the problem.
He also checked the thermostat and the fan filter unit in the attic with no issues to report.
Everything was written up and completed without a hitch.
It was a pleasure meeting and having Justin as our technician.”
– Alan K.