Archives: Testimonials
“Luke did a great job of explaining our options!”
– Terry W.
“I appreciated the fact that they came out the same day. Unacceptable that a new unit is not a year old and had to have them come out 4 times. Maybe they need to look into that brand. Otherwise always courteous on the phone and in person. I like that the same technician comes out each time. That person knows what the history of the unit is.”
– Donna S.
“Nate was great…
Kept me posted on everything, and provided me with In-Depth explanations
Of all the issues…
I have high confidence in your company.”
– Gregory M.
“This installation has truly been a nightmare. My condensation drain has not worked properly because the installation crew had it running up hill. Then a service technician came out and redid it, but put the new plumbing right in front of the filter access, so you could not even open the flap to change and filter and it was leaking all over my foundation. I had wet carpet in my hall way for 5 days, large ugly hole cut in my sub floor of the a/c closet, and no word from a manager at Glenn Aire apologizing for this disaster.”
– Lisa V.
“Xavier was very professional. He checked everything out and explained everything he did. Great job!”
– Wesley P.
“Xavier G did an excellent job. He explained everything he did & why.
Not only was he competent, he was courteous & clean.
I would refer him to any of my neighbors or friends needing HVAC work…”
– Kenneth H.
“Xavier was our tech.
He was prompt, efficient & clean. He explained everything in detail.
I recommend customers request him…”
– Kim H.
“We chose to change to Glenn Aire after our home warranty company repair company wasn’t successfully addressing the AC issues that had been ongoing for two weeks with two or three recalls for re-repair, all to no avail. Glenn Aire promptly sent a diagnostician to pinpoint the problem and explain exactly what was wrong and how it could be fixed. He was patient with our questions and very clear about costs. From the lady who answers Glenn Aire’s phone to the diagnostic man to the knowledgeable repairman, we are grateful to have chosen Glenn Aire who ordered parts and gave us cold air so quickly. We highly recommend Glenn Aire in Granbury, Texas.”
– Linda S.
“Great service as always. We have used them several times and are always impressed with how professional and reasonably priced they are. They are our go to for AC issues”
– Michelle P.