“Professional and reliable. They showed up promptly and as promised. Luke came out and sized our replacement system (rather than just replacing what we had with same size equipment) and found that we were undersized with our current setup. He asked us plenty of questions to fine tune the outcome (like how cool we like it at night, etc.). He also measured the ceiling heights and windows and took current insulation into account. We felt confident in his recommendations once we saw how thorough he was.

When the team came to install the new equipment, they came on time and also cleaned up as they worked. There was no trash at our house once they were done. They cleared out a clogged drain line, installed the new heat pump unit outside and the air handling equipment in the attic and the new thermostat and then gave a detailed and easy to understand briefing on how to operate the controls. We were able to connect the new thermostat to the wifi, download the app and set up the system in no time. They also gave us tips on what settings would be best – humidity, fans settings, etc. and how to maintain the system in between maintenance service calls.

They went over the warranty and installation contract, explaining every detail and made sure we had the new owners manuals and paperwork. They follow up in a week to fine tune system operation and answer any questions we may have. I highly recommend them for any of your HVAC needs.”

– Nancy S.